THE BASICS IS SHIPPING IS INCLUDED IN THE PRICE AND WE OFFER A 5 DAY MONEY BACK GUARANTEE MINUS SURCHARGES AND SHIPPING COSTS

Ur shipping and refund policy is fair and simple as we can make it. The shipping is free because its ALLREADY INLCUDED IN THE PRICE. It ends up being on average a flat 20 dollars for US customers. And 50 dollars for international orders. But again, it is included in the total price. So you don’t have to worry about anything being added.

20% shipping charge will be deducted and 5% will be deducted when the customer returns a product.

And we offer a 5 day money back guarantee on all of our products minus shipping charges and fees. And as long as they either email us asking for a return or speak to a rep and receive a confirmation number within the first 5 regular days of receiving the order they can return the item. Customer understands that they will pay for all the shipping charges on that order. We take pictures of all our order right before being shipped and we expect the exact same item when being sent back. If it is not the same as we gave it to the customer and its damages or missing parts etc., we immediately will ship the item back to the customer and cancelling the return. Reserve right to cancel return. And customer may also pay a restocking fee of up to 5 percent of the total with the shipping charges not included. But For any returns the customer can use any carrier of there choice. We also cant guarantee shipment of the return We recommend getting insurance added on any returns. Return shipping costs are the responsibility of the buyer and package is 100% the customers responsibility No exceptions.Again Customer is responsible for all shipping charges on returns. If you have any questions feel free to message us at support@alwaysrealicedjewelry.com .